Payment Policy

Thank you for shopping with us. Please read our Payment Policy below to understand how payments are processed and how we help ensure a safe and secure shopping experience.

Accepted Payment Methods

We accept payments using the following major credit and debit cards:

• Visa
• Mastercard

Additional payment methods may be available at checkout depending on your location.

Currency

All orders are processed in British Pound Sterling unless otherwise stated at checkout.

Taxes

Where applicable, taxes will be calculated automatically based on your delivery address and the products purchased. Any applicable taxes will be clearly displayed before you complete your order.

Secure Payments

Your security is important to us. All payment transactions are protected using Secure Socket Layer (SSL) encryption and are processed through PCI DSS-compliant payment gateways to help safeguard your personal and financial information.

Payment Confirmation

Once your payment has been successfully authorised, you will receive an order confirmation email containing your purchase details. Please keep this email for your records.

Payment Issues

If you experience any issues with your payment or notice any discrepancies, please contact our Customer Support team. We will investigate the matter and assist you as quickly as possible.

Order Processing

Orders are processed once payment has been successfully authorised. For further information about dispatch and delivery times, please refer to our Shipping Policy.

Changes to This Policy

We reserve the right to amend this Payment Policy at any time without prior notice. Any updates will take effect immediately upon publication on our website.

By placing an order with us, you agree to the terms outlined in this Payment Policy.

Contact Us

If you have any questions regarding payments or your order, our Customer Support team is happy to help.

Our Business Information

We aim to respond to all emails within 12 business hours. You may also contact us using the Contact Us page on our website.